CleaneePrivacy Policy
Last updated October 22, 2026
Cleanee is a laundry service app for production staff and crew, operated by Courtney Prater ("we"). This policy explains what we collect and why.
What we collect
- Account: your name, email address and a password (stored securely by Google Firebase Authentication; we never see your password).
- Service details: your city, hotel, room number, laundry bag number, pickup times, service and detergent choices, and notes you add for the washer.
- Payments: handled by Stripe, including Apple Pay. We never receive or store your full card number. We keep the Stripe customer and payment IDs needed to charge your plan and issue refunds.
- Proof photos: when your bag is picked up or dropped at the front desk, our staff may take a photo of the bag and record the item count so you can check it. Photos are kept with your order and deleted with your account.
- Notifications: a device token so we can tell you when your laundry is picked up and at the front desk.
- Location: only when you open the dry cleaner map, to show cleaners near you. It is used on your phone and not stored by us.
What we don't do
No ads, no tracking across other apps or websites, and we don't sell your data.
Who processes it
Google Firebase (accounts, database, notifications) and Stripe (payments) process data for us under their own privacy terms. Apple Intelligence features in the app run on your iPhone and don't send what you type to us.
How long we keep it
While your account is open. When you delete your account in Settings, we delete your profile and order history right away and cancel billing. Stripe keeps payment records it is legally required to keep.
Your choices
You can edit your details in Settings, turn notifications off in iOS Settings, and delete your account at any time in the app.
Contact
Email prater10@icloud.com.